Optometrist assistant

Job Description

The clinic is seeking an optometry and eyewear assistant. Here's what your role will entail:

• Greeting patients
• Opening and updating patient files
• Answering calls and emails
• Answering client questions or directing them to the best available information sources.
• Schedule and confirm appointments and provide eye exam reminders
• Process payments, insurance claims, and produce cash reports
• Perform preliminary eye exam tests (e.g., field of vision, retinal photo)
• Analyze patient glasses
• Assist patients in their choice of frames and optical products under the supervision of the optometrist or optician
• Provide advice on the care and handling of contact lenses and optical products
• Verify, validate, and track supplier orders
• Manage credits and returns
• Ensure the order and cleanliness of the office
• Perform other related tasks

Desired profile

• Excellent communication skills (French and English, verbal and written)
• Technological skills (email, telephone, scanning)
• Professionalism
• Autonomy
• Effective priority management
• Punctuality
• Team player
• Experience in optics and customer service, an asset

Why choose Clinique visuelle Francine Jarry?
Warm and friendly work atmosphere, exemplary work ethic focused on quality service, trusted clinic for over 30 years in Laval, favourable hours (no weekends); 1 to 2 evenings per week. Convenient location (intersection, accessible parking), close to several bus lines, well-established, diverse, and appreciative clientele!