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Toronto, ON
Permanent
Full-time
0-2 years
We are seeking a detail-oriented and patient-focused individual to join our optometry team as an Optometric Assistant & Contact Lens Coordinator. This dual role is essential for delivering exceptional eye care services and ensuring a seamless experience for our patients.
Key Responsibilities
Optometric Assistant Duties:
- Perform preliminary testing, including lensometry and autorefraction
- Operate diagnostic equipment such as OCT and retinal cameras.
- Record patient history and update electronic health records accurately.
- Help main administrator with answering phone calls and emails.
- Check-in and check-out for patient appointments, creating invoices and direct billing
Contact Lens Coordinator Duties:
- Educate patients on proper contact lens insertion, removal, and care techniques.
- Manage contact lens orders, inventory, and patient follow-ups.
- Ensure compliance with hygiene and safety standards for lens handling.
- Coordinate with vendors for timely delivery and stock replenishment.
Required Qualifications
- High school diploma or equivalent; additional certification in optometric assisting preferred.
- Minimum 1–2 years of experience in an optometry or ophthalmology setting.
- Proficiency in using diagnostic equipment and electronic health record systems.
- Strong communication and patient education skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of contact lens types, fitting procedures, and care protocols.
Preferred Skills
- Certified Paraoptometric Technician (CPO-T) or similar credential.
- Experience with soft contact lenses (e.g., sphere, toric, multifocal).
- Familiarity with insurance verification and billing processes.
Days Required
- Monday, Tuesday, Friday, Saturday
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