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Specs & Spines Optometry
Posted 19 hours ago
Toronto, ON Permanent Part-time 0-2 years

We are seeking a dedicated and detail-oriented Optician or Optometric Assistant to join our team. The ideal candidate will play a crucial role in providing exceptional patient care and support within our optometry practice. This position involves assisting with various clinical and administrative tasks to ensure a smooth and efficient operation, while also enhancing the patient experience.

The clinic will provide cross-training in both optical dispensing and optometric assistant skills to help support our current full-time staff in their roles with total of 25-30 hours per week.

Responsibilities

  • Greet patients warmly and assist them with check-in and check-out processes.
  • Maintain accurate electronic medical records (EMR) and ensure all patient information is up-to-date.
  • Assist the optometrist during examinations by preparing patients, conducting preliminary tests, and documenting results.
  • Educate patients on proper contact lens care, eyewear options, and optical products.
  • Manage front desk operations including scheduling appointments, answering phone calls, and handling patient inquiries.
  • Collaborate with team members to maintain a clean and organized work environment.
  • Delegate and perform clinic upkeep duties
  • Manage frame boards and inventory selection with frame reps
  • Prepare and review lens quotes
  • Recommend, dispense and repair eyewear
  • verification of completed eyewear jobs and troubleshoot solutions for adaptation to new eyewear
  • Communicate with new and existing patients either in person or on the phone regarding questions pertaining to their eyewear and new products available
  • Update price lists

Qualifications

  • Previous experience in an optometry or optical office setting is required
  • Familiarity with electronic medical records systems is highly desirable.
  • Strong background in patient care with excellent interpersonal skills.
  • Experience in front desk operations within a healthcare or retail environment is beneficial.
  • Knowledge of optical products and services is an advantage.
  • Understanding of medical terminology related to optometry is essential.
  • Retail sales experience will be considered an asset.
  • Ability to work collaboratively in a fast-paced environment while maintaining attention to detail. Join our team and contribute to providing outstanding eye care services while growing your skills in a supportive environment!

Benefits:

  • Extended health care
  • Flexible schedule
  • On-site parking
  • Vision care

Experience:

  • Optical: 1 year (preferred)

 

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